Return & Refund Policy
Return & Exchange Policy – Mavdee
At Mavdee, customer satisfaction is important to us. While we take utmost care in delivering quality products, we understand that exchanges may sometimes be required.
❌ Returns Policy
Currently, we do not accept product returns.
🔁 Exchange Policy
We offer exchanges under the following conditions:
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Exchanges are applicable only for undamaged and unused products.
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Customers must request an exchange within 2 days of receiving the parcel.
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To initiate an exchange, please contact us on our official WhatsApp number.
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Our team will review your request and inform you about the applicable exchange charges.
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Exchange charges may vary based on location and logistics.
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Once the exchange cost is confirmed and approved, the exchange process will be initiated.
⚠ Important Information
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Exchange shipping and handling charges are mandatory and payable by the customer.
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Mavdee reserves the right to approve or reject exchange requests after verification.
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Products sent without prior confirmation will not be accepted.
📞 Contact for Exchange Support
For exchange requests or assistance, please contact us through:
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WhatsApp Support (as provided on website)
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Email: mavdeefab@gmail.com
